Privacy Policy

Effective Date: 22/03/2025
Last Updated: 22/03/2025

Intergalactic Business Solutions (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and any other applicable laws.

  1. Collection of Personal Information

We collect personal information necessary to provide our accounting and bookkeeping services, including but not limited to:

  • Name, contact details (phone number, email, address)
  • Business details (ABN, ACN, financial records)
  • Payment and transaction details
  • Tax-related information (where applicable)
  • Any other information required to fulfill our obligations to clients

We collect personal information through our website, email communications, phone calls, and face-to-face interactions.

  1. Use of Personal Information

We use personal information for the following purposes:

  • Providing accounting, bookkeeping, and advisory services
  • Processing payments and managing billing
  • Complying with legal and regulatory obligations (e.g., tax laws, anti-money laundering requirements)
  • Communicating with clients regarding services, updates, and inquiries
  • Improving our website and customer experience

We do not sell, rent, or trade personal information to third parties.

  1. Disclosure of Personal Information

We may disclose personal information in the following circumstances:

  • To regulatory authorities, government bodies (e.g., Australian Taxation Office, ASIC) where required by law
  • To third-party service providers assisting with IT, cloud storage, and payment processing (who are bound by confidentiality obligations)
  • In the event of business transfers, mergers, or acquisitions

Where personal information is disclosed to third parties, we take reasonable steps to ensure that they adhere to privacy obligations in accordance with the Australian Privacy Principles.

  1. Data Security and Storage

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Security measures include:

  • Encrypted storage and secure cloud-based platforms
  • Restricted access to sensitive information
  • Regular security updates and monitoring

Personal information is retained for as long as necessary to fulfil our legal and professional obligations. When no longer required, information is securely destroyed or anonymised.

  1. Access and Correction

Clients have the right to request access to the personal information we hold about them and request corrections if necessary. To do so, please contact us using the details below.

  1. Cookies and Website Analytics

Our website may use cookies to improve user experience and track website usage. Users can disable cookies through their browser settings. We also use third-party analytics tools that may collect non-personal information such as IP addresses and browsing behaviour.

  1. Overseas Data Transfers

If we transfer personal information outside Australia (e.g., cloud storage providers), we ensure appropriate safeguards are in place to protect data in line with the Australian Privacy Principles.

  1. Complaints and Contact Information

If you have any concerns about your privacy or wish to make a complaint, please contact us at:

Intergalactic Business Solutions
PO Box 5189, East Geelong 3219
admin@intergalacticbusinesssolutions.com.au
0434 727 187

We will respond to privacy-related inquiries within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or business practices. Any updates will be posted on our website with the revised effective date.

By using our services or website, you acknowledge and agree to the terms outlined in this Privacy Policy.

www.intergalacticbusinesssolutions.com.au

22/03/2025